At Liv Metta, each product is thoughtfully handcrafted in small batches using clean, intentional ingredients. Due to the nature of our products and for hygiene and safety reasons, we do not accept returns or exchanges.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, we’re here to make it right.

Please email us within 2 days of receiving your order at support@livmetta.com with:

Your order number
Clear photos of the damaged or incorrect item

Once reviewed, we will arrange a replacement at no additional cost, including shipping.

Important Notes
Requests submitted after 2 days of delivery may not be eligible for replacement
We are unable to accept returns or exchanges for opened or used products
We encourage mindful purchasing and are always happy to answer any questions before you place your order